Genesys Cloud Services, Inc.
Held is read from USPTO's recorded assignments; a transfer never recorded there does not appear.
Previously recorded as Genesys Telecommunications Laboratories, Inc. (to 2022)
125
Ending by 2030
Jan 2027
Next term end
When these terms end
Held patents by the year their term ends
20262027202820292030203120322033203420352036203720382039204020412042204320442045
Fee deadlines
Maintenance fees fall due 3.5, 7.5 and 11.5 years after grant. A missed fee ends a patent at the end of the six month grace period that follows, not on the due date.
- 19 fees due Jan 4 to 30, 2027 · next Jan 4
- 17 fees due Feb 1 to 28, 2027 · next Feb 1
- 18 fees due Mar 1 to 29, 2027 · next Mar 1
- 24 fees due Apr 1 to 29, 2027 · next Apr 1
- 12 fees due May 3 to 24, 2027 · next May 3
- 10 fees due Jun 3 to 24, 2027 · next Jun 3
- 6 fees due Jul 7 to 21, 2027 · next Jul 7
- 8 fees due Aug 4 to 23, 2027 · next Aug 4
- 10 fees due Sep 3 to 30, 2027 · next Sep 3
- 9 fees due Oct 5 to 26, 2027 · next Oct 5
- 5 fees due Nov 5 to 12, 2027 · next Nov 5
Recent changes
- 4 of the patents on this record were granted since Aug 16, 2026
- 1 term has ended since Aug 16, 2026
Patents held now
Soonest term end first. Each date below is computed on that patent's own page, which shows the rule, the adjustments and the fee history it was derived from.
| Patent | Title | Status | Expires | Confidence |
|---|---|---|---|---|
| US 8,014,504 | Accumulative Decision Point Data Analysis System for Telephony and Electronic Communications Operations In force · High confidence | In force | High confidence | |
| US 7,827,290 | Method for Integrating Client Web History and Call Center History into a Single Interaction History Accessible in Real Time In force · High confidence | In force | High confidence | |
| US 9,721,565 | Method for Selecting Interactive Voice Response Modes Using Human Voice Detection Analysis In force · High confidence | In force | High confidence | |
| US 10,516,716 | System and Method for Recording and Monitoring Communications Using a Media Server In force · High confidence | In force | High confidence | |
| US 7,573,990 | Accumulative Decision Point Data Analysis System for Telephony and Electronic Communications Operations In force · High confidence | In force | High confidence | |
| US 9,432,388 | System and Method for Recording and Monitoring Communications Using a Media Server In force · High confidence | In force | High confidence | |
| US 8,018,921 | Using XML Expressed Primitives for Platform and System-Independent Call Modeling In force (reinstated) · Medium confidence | In force (reinstated) | Medium confidence | |
| US 8,935,394 | Method and System for Propagating Statistics Between Federated Contact Center Sites for Use in Event Distribution In force · High confidence | In force | High confidence | |
| US 9,082,109 | Method for Assembling a Business Process and for Orchestrating the Process Based on Process Beneficiary Information In force · High confidence | In force | High confidence | |
| US 9,124,696 | Customer-Enabled Evaluation and Control of Communication Center Agent Contact In force · High confidence | In force | High confidence |
Also on record, not counted in the 721: 9 lapsed for an unpaid fee · 28 ended at full term · 3 surrendered on reissue. List them
Sources and methods
Compiled from the USPTO record, grants, published applications and recorded assignments, not yet reviewed by hand.
How this record was built
Computed patent terms end on the dates shown. Related patents and pending applications may cover overlapping subject matter.
Published applications
US patent applications published under this name that have not become patents. An application is published about eighteen months after its earliest filing; one that has not been published is in no public record.
30 pending · 2 abandoned · 5 no status recorded