33 patents currently held

Held is read from USPTO's recorded assignments; a transfer never recorded there does not appear.

The next term ends in Jan 2028. from the record

Free plan: 3 watched companies. Pro: unlimited.

Alerts on its grants, lapses and transfers.

Ending by 2030

Jan 2028

Next term end

Patent families

When these terms end

5 yrs10 yrs20 yrs

Held patents by the year their term ends

20262027202820292030203120322033 2034 203520362037 2038 2039 2040 2041 2042 204320442045

notable patents fee due within 90 days all others Updated Nov 14, 2026 · includes USPTO assignment & status data published Nov 14, 2026 and grant & fee data published Nov 10, 2026 (weekly) · how we know

Notable: the highest-ranked patents in this portfolio by citations and family size. Fee due within 90 days: a maintenance fee is due within 90 days of when this page was computed and not yet paid.

Notable patents

Ranked by citations and family size, against patents of the same kind granted the same year. How we rank

Notable

System and Method for Providing a Social Customer Care System US 9,483,802

Cited by 127 later US patents, top 5% of utility patents granted in 2016 in our data, and renewed at every maintenance window due so far. Protection runs to 2033.

Ends Mar 2033 · Medium confidence Also notable

Synchronicity of Electronic Messages via a Transferred Secure Messaging Channel Among a System of Various Networked Computing Devices US 11,438,282

Cited by 11 later US patents, top 10% of utility patents granted in 2022 in our data. Protection runs to 2040.

Ends Nov 2040 · High confidence Also notable

Gesture-Based Community Moderation US 11,438,289

Cited by 15 later US patents, top 10% of utility patents granted in 2022 in our data. Protection runs to 2040.

Ends Sep 2040 · High confidence

Fee deadlines

Maintenance fees fall due 3.5, 7.5 and 11.5 years after grant. A missed fee ends a patent at the end of the six month grace period that follows, not on the due date.

4 fees due Feb 1 to 28, 2027 · next Feb 1
1 fee due Mar 22, 2027
The maintenance fee for System and Method for Providing a Social Customer Care System (US 9,141,997) comes due Mar 22, 2027. Unpaid by Sep 22, 2027, it lapses early.
1 fee due Apr 1, 2027
The maintenance fee for Gamification for Online Social Communities (US 10,430,894) comes due Apr 1, 2027. Unpaid by Oct 1, 2027, it lapses early.
1 fee due May 26, 2027
The maintenance fee for System and Method for Providing a Social Customer Care System (US 10,489,866) comes due May 26, 2027. Unpaid by Nov 26, 2027, it lapses early.
1 fee due Jun 3, 2027
The maintenance fee for System and Method for Providing a Social Customer Care System (US 10,497,069) comes due Jun 3, 2027. Unpaid by Dec 3, 2027, it lapses early.
1 fee due Jul 5, 2027
The maintenance fee for Systems and Methods for Application Plugin Deployment for Websites (US 9,229,702) comes due Jul 5, 2027. Unpaid by Jan 5, 2028, it lapses early.
1 fee due Sep 5, 2027
The maintenance fee for Automated Response Engine and Flow Configured to Exchange Responsive Communication Data via an Omnichannel Electronic Communication Channel Independent of Data Source (US 11,924,375) comes due Sep 5, 2027. Unpaid by Mar 6, 2028, it lapses early.

Which patents, and when each one lapses · Pro

Recent changes

Nothing was recorded against this company's patents in the last 90 days.

What they patent

The 5 largest of its 11 families, grouped by real patent family and labeled by the earliest filing in each. No technology classification is inferred from titles.

Synchronicity of Electronic Messages via a Transferred Secure Messaging Channel Among a System of Various Networked Computing Devices	6 in force	to Apr 2043
System and Method for Providing a Social Customer Care System	6 in force	to Mar 2033
Gesture-based community moderation	5 in force	to Sep 2040
System and Method of Providing a Platform for Managing Data Content Campaign on Social Networks	3 in force	to Aug 2038
Gamification for online social communities	3 in force	to Nov 2034

Patents held now

Soonest term end first.

Patent	Title	Status	Expires	Confidence
US 8,412,657	Classification of Digital Content by Using Aggregate Scoring In force Term ends Jan 9, 2028 · High confidence	In force	Term ends Jan 9, 2028	High confidence
US 8,886,580	Classification of Digital Content Using Aggregate Scoring by a Grid Load Balancer Configured to Assign Content to Different Content Analysis Engines Based on Content Identifications of a Semantics Processor In force Term ends Jan 9, 2028 · High confidence	In force	Term ends Jan 9, 2028	High confidence
US 7,979,369	Classification of Digital Content by Using Aggregate Scoring In force Term ends Mar 28, 2030 · High confidence	In force	Term ends Mar 28, 2030	High confidence
US 9,141,997	System and Method for Providing a Social Customer Care System In force Term ends Mar 15, 2033 · Medium confidence	In force	Term ends Mar 15, 2033	Medium confidence
US 10,489,866	System and Method for Providing a Social Customer Care System In force Term ends Mar 15, 2033 · Medium confidence	In force	Term ends Mar 15, 2033	Medium confidence
US 10,497,069	System and Method for Providing a Social Customer Care System In force Term ends Mar 15, 2033 · Medium confidence	In force	Term ends Mar 15, 2033	Medium confidence
US 9,483,802	System and Method for Providing a Social Customer Care System In force Term ends Mar 20, 2033 · Medium confidence	In force	Term ends Mar 20, 2033	Medium confidence
US 10,204,344	System and Method for Providing a Social Customer Care System In force (reinstated) Term ends Mar 20, 2033 · Medium confidence	In force (reinstated)	Term ends Mar 20, 2033	Medium confidence
US 10,204,383	System and Method for Providing a Social Customer Care System In force (reinstated) Term ends Mar 20, 2033 · Medium confidence	In force (reinstated)	Term ends Mar 20, 2033	Medium confidence
US 11,741,551	Gamification for Online Social Communities In force Term ends Mar 21, 2033 · High confidence	In force	Term ends Mar 21, 2033	High confidence

10 of 33 patents shown.

Pro members see all 33.

Pro members: see all 33 patents

Also on record, not counted in the 33: 1 patent ended · 7 applications pending · 8 applications abandoned. List them

Sources and methods

Compiled from USPTO application file histories, grants and recorded assignments, with the company's own names reviewed by hand. How this record was built

Portfolio grouped automatically from ownership conveyances to the names matched to this company, usually every name that begins with its own, so it counts patents an affiliate holds; each list row names the holder of record. Security interests are excluded and ambiguous records are not reviewed by hand.

Fee due within 90 days marks a patent with a maintenance fee due within 90 days of the date this page was computed and not yet recorded paid, so it can end earlier than the bar shows. A fee left unpaid ends the patent at the close of the six month grace period that follows its due date, not on the due date itself. It is not a prediction that the fee will be missed.

Computed patent terms end on the dates shown. Related patents and pending applications may cover overlapping subject matter.

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